Welcome to Krivon Jewels – a brand owned and managed by Krivon International LLP. Before you explore our collection of fine diamond jewelry, please take a moment to review our Terms & Conditions. By using our website, services, or making a purchase, you agree to these terms. If you do not agree, please refrain from using our services.

1. Introduction

These Terms & Conditions govern your use of the www.krivonjewels.com website and related services offered by Krivon Jewels. We may update these terms periodically, and changes will be reflected on this page. Continued use of our website or services indicates your acceptance of any revisions.

2. Privacy Policy

Your privacy is very important to us. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and safeguard your personal data.

3. Product Information & Availability

We strive to provide accurate descriptions and high-quality images of our jewelry. However, slight variations may occur due to the natural characteristics of diamonds and gemstones. All products are subject to availability, and we reserve the right to modify or discontinue items at any time without prior notice.

4. Pricing & Payment

• All prices listed on our website are in INR (Indian Rupees) and may change without notice.
• Payments are accepted through trusted third-party gateways including Razorpay, Stripe, and PayPal.
• Your order is confirmed only once full payment has been received and verified.
• We reserve the right to cancel any order in case of pricing errors, fraudulent activity, or payment issues.

5. Shipping & Delivery

• We ship worldwide from India.
• Estimated delivery timelines may vary depending on location and product availability.
• Once shipped, you will receive a tracking link or number via email.
• Krivon Jewels is not liable for delays caused by courier services, customs clearance, or force majeure events.

6. Returns & Refunds

We accept returns and refunds only if the product is damaged during delivery or has a verified quality issue. All returns must follow our Return & Refund Policy guidelines.

• Custom or personalized jewelry is not eligible for return.
• The item must be unused, in its original packaging, and include all certificates.
• Refunds, once approved, are processed to the original payment method within 10–15 business days.

7. Warranty & Repairs

Krivon Jewels stands by the quality of its jewelry. In case of any verified manufacturing defect, we offer repair or replacement at no additional cost. Normal wear and tear, accidental damage, or improper handling are not covered under warranty.

8. Intellectual Property

All website content including images, logos, text, product designs, and branding elements are the exclusive property of Krivon International LLP. You may not copy, reproduce, modify, or distribute any content without our prior written permission.

9. Prohibited Conduct

To ensure a safe and respectful shopping experience, users must not:

• Use our website for any illegal, fraudulent, or unauthorized activities.
• Attempt to hack, disrupt, or harm the functionality of our website or data systems.
• Copy, scrape, or reuse our website content or product listings without permission.

10. Limitation of Liability

While we take every precaution to ensure a secure and reliable experience, Krivon Jewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. All purchases are made at the customer’s own risk and subject to the policies stated herein.

11. Dispute Resolution

In the unlikely event of a dispute, we encourage open communication to resolve issues amicably. If needed, disputes will be governed by and interpreted under the laws of India, with jurisdiction in Indore, Madhya Pradesh.

12. Amendments to Terms

Krivon Jewels reserves the right to amend or update these Terms & Conditions at any time. Updated terms will be posted on this page with an updated “Last Revised” date. Continued use of our website signifies acceptance of the revised terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Thank you for choosing Krivon Jewels 💎
Where global craftsmanship meets timeless elegance.