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KRIVON JEWELS

Frequently Asked Questions

Welcome to Krivon Jewels 💎
Your trusted global destination for fine diamond jewelry. Here are some commonly asked questions to help you with your shopping experience.

Diamond Quality & Certification

Yes. Every diamond we sell comes with an independent certification from recognized gemological laboratories such as GIA, IGI, or HRD. These certificates verify the stone’s authenticity and quality.

The 4Cs—Cut, Color, Clarity, and Carat weight—define a diamond’s quality and value:

  • Cut: Determines brilliance and sparkle.
  • Color: Measures the absence of color (graded D to Z).
  • Clarity: Evaluates natural inclusions or blemishes.
  • Carat: Indicates the diamond’s weight.AW~

Yes. All our diamonds comply with the Kimberley Process, ensuring they are ethically sourced and conflict-free

Natural diamonds form over billions of years under the Earth’s surface.
Lab-grown diamonds are created using advanced technology that replicates the natural process. Both have identical chemical and physical properties; the main difference is their origin and price—lab-grown diamonds are typically 30–40% more affordable.

Each certified diamond has a unique laser-inscribed number on its girdle that corresponds to its certification report. You can verify this number under magnification and cross-check it directly on the certifying laboratory’s website to confirm authenticity and match.

Pricing & Customization

Yes. You can create a fully customized design by selecting your diamond, metal type, and setting style. Our design team provides digital renders and 3D previews before production.

Diamond prices are based on the 4Cs—Cut, Color, Clarity, and Carat weight—along with market demand and certification. Two diamonds of the same size can differ significantly in price depending on these quality factors.

Lab-grown diamonds have a shorter supply chain and lower production costs, which makes them 30–40% more affordable than natural diamonds of equivalent quality.

We maintain transparent pricing aligned with current market rates. If you find an identical certified diamond at a lower verified price, we’ll review and match or beat the offer where possible.

Yes. You can choose specific parameters for carat, cut, clarity, and color to balance your budget and preferences. Our experts help optimize quality within your price range.

Shipping & Care

Yes. We offer worldwide shipping through trusted carriers like FedEx or DHL, with duties and taxes calculated at checkout or upon delivery depending on your region.

Contact our support team immediately. We’ll initiate an insurance claim and assist in repair or replacement as per coverage terms.

In-stock items usually ship within 2–5 business days. Custom-made pieces require 2–3 weeks depending on design complexity. You’ll receive tracking details once dispatched.

Yes. We offer optional insurance covering:

  • Loss in transit or delivery
  • Damage during shipping

Yes, duties and customs charges are included depending on the buyer’s country. For select regions, all applicable import duties and taxes are covered in the checkout price. In other locations, these charges may be collected separately upon delivery according to local customs regulations.

Still have questions? Our jewelry experts are here to help.

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